elysianminds

Terms of Service

Last Updated: June 25, 2026

1. Introduction and Acceptance of Terms

Welcome to Elysian Minds Innovations Limited ("Elysian Minds," "Service," "Platform," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our educational platform designed for children aged 7-12 years.

By creating an account, accessing, or using our Service, you ("Parent," "Guardian," "you," or "your") agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

Only adults (18 years of age or older) may create parent accounts. By creating an account, you represent that you are at least 18 years old and have the legal authority to enter into this agreement.

2. Description of Service

Elysian Minds is an educational technology platform that provides interactive learning experiences for children aged 7-12 through:

  • Gamified educational lessons covering various life skills and subjects
  • Daily wellness quests including physical activities and mindfulness exercises
  • Avatar customization and achievement systems
  • Progress tracking and parent monitoring tools
  • Interactive content with voice-over support for accessibility
  • AI-powered chatbot assistant for educational support

3. Account Types and Registration

3.1 Parent/Guardian Accounts

As a parent or guardian, you are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Creating and managing student (child) profiles
  • Ensuring the information provided for your children is accurate

You can create and secure your account either with an email address and a password, or with a phone number and no password. The identifier you choose (email address or phone number) is used to sign in to and recover your account.

If you register or sign in with a phone number, you consent to receiving automated one-time login and verification codes at that number. These codes are delivered over WhatsApp (operated by Meta), with SMS as a fallback, through our messaging provider. Message and data rates may apply. Removing your phone number, or moving to an email-based account, stops these messages and means the number can no longer be used to sign in.

3.2 Student/Child Accounts

Student accounts are sub-accounts created and managed by parent accounts. Parents are fully responsible for:

  • Creating student accounts with accurate age information
  • Managing student login credentials
  • Monitoring student activity and progress
  • Ensuring student accounts are only used by the intended child

Each parent account may have a maximum of 5 student accounts associated with it.

3.3 Account Security

You are responsible for safeguarding your account credentials. Notify us immediately at support@elysianminds.org if you suspect any unauthorized use of your account.

4. Subscription and Payment Terms

4.1 Subscription Plans

We offer subscription plans on monthly and yearly billing cycles. Our subscription includes:

  • Access to all educational content and features
  • One student included in the base subscription
  • Additional students available for an extra fee per student

4.2 Free Trial

New subscribers may be eligible for a 7-day free trial, which begins when the account is verified. No payment method is required to start it. During the trial period you may add up to 2 students, and changes to the number of students during the trial are not charged and do not end the trial. If no payment method is provided before the trial ends, access is reduced for a short grace period and then suspended; account data is retained and access resumes if a subscription is started later.

4.3 Payment Processing

All payments are processed securely through Stripe, our third-party payment processor. Where a payment method is added during a free trial, no charge is made until the trial ends. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.

4.4 Cancellation and Refunds

You may cancel your subscription at any time through your account settings or the Stripe Customer Portal. Cancellation takes effect at the end of your current billing period.

Refunds are available within 48 hours of purchase.

4.5 Price Changes

We reserve the right to modify our pricing. Any price changes will be communicated in advance and will apply to subsequent billing periods.

4.6 Referrals and Promotions

We may offer referral programs and promotional coupons from time to time. Referral tracking is facilitated through unique referral identifiers passed during checkout. Promotional discounts and coupons may vary and are applied at the time of purchase. Terms and availability of referral rewards and promotional offers are subject to change without prior notice.

4.7 Prorated Billing

When you add additional students to your subscription, you will be immediately invoiced on a prorated basis for the remainder of your current billing period. If adding students causes you to exceed your trial student allowance, your free trial will end immediately and paid billing will begin.

5. Acceptable Use Policy

When using our Service, you agree NOT to:

  • Share your account credentials with others
  • Attempt to gain unauthorized access to any portion of the Service or any other systems or networks
  • Use the Service for any illegal or unauthorized purpose
  • Interfere with or disrupt the integrity or performance of the Service or related systems
  • Attempt to reverse engineer, decompile, or disassemble any aspect of the Service
  • Use automated tools, bots, or scrapers to access or interact with the Service
  • Transmit any viruses, malware, or other harmful code
  • Harass, abuse, or harm another person or entity
  • Impersonate any person or entity

6. Intellectual Property Rights

6.1 Our Content

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, are owned by Elysian Minds or its licensors and are protected by copyright, trademark, and other intellectual property laws.

6.2 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial educational purposes, subject to these Terms.

6.3 Restrictions

You may not:

  • Copy, modify, or distribute our content without permission
  • Use our content for commercial purposes
  • Remove any copyright or proprietary notices

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection and use of information as described in our Privacy Policy, and you confirm that you have the authority to provide consent on behalf of any children for whom you create student accounts.

8. Children's Privacy (COPPA Compliance)

We are committed to protecting children's privacy. Our Service is designed with the following protections:

  • Children cannot create accounts independently
  • All child accounts must be created by a verified parent/guardian
  • Parents maintain full control over their children's accounts and data
  • We collect only information necessary for educational purposes
  • We do not engage in behavioral advertising to children
  • Children's personal information is not publicly shared. The in-app leaderboard, which is visible only to other authenticated students within the Service, displays a top-ranked list of students by their chosen display name (username) and progress metrics (experience points, current streak, badges earned, and lessons completed). No other personal information about a child is exposed to peers, and the leaderboard is never made public outside of the Service.

9. Third-Party Services

Our Service integrates with third-party service providers, including:

  • Stripe - for payment processing and subscription management
  • Amazon Web Services (AWS) - for content delivery and storage
  • Postmark - for transactional email delivery
  • ElevenLabs - for personalized voice greeting generation
  • AI Chatbot Service - for educational chatbot assistance
  • Sentry - for error tracking, performance monitoring, and limited error-only session replay
  • PostHog - for product analytics and session recording (with sensitive inputs masked) used to improve the Service
  • GoHighLevel - for parent-facing customer relationship management, lifecycle communications, and delivery of transactional login and verification codes to phone-based accounts
  • Rewardful - for affiliate referral tracking and commission management
  • Google - for optional sign-in using your Google account (OAuth)
  • Facebook - for optional sign-in using your Facebook account (OAuth)
  • WhatsApp (Meta) - for delivering one-time login and verification codes to phone-based accounts, with SMS as a fallback

These services have their own terms and privacy policies. Our Privacy Policy describes in more detail what data is shared with each provider and for what purpose. We recommend reviewing the policies of these providers to understand how they handle your data.

10. Disclaimers

10.1 Important Notice

Elysian Minds provides educational content for children ages 7-12 covering core academic subjects (maths, English, and science) aligned to the UK National Curriculum, alongside personal-growth topics such as emotional intelligence, critical thinking, and financial literacy.

While our academic content is aligned to the UK National Curriculum, Elysian Minds is not provided by, endorsed by, or affiliated with any school, examination board, educational institution, or government body. It is a supplementary learning tool intended to complement, not replace, formal education.

10.2 Educational Content

Our Service provides educational content for informational and entertainment purposes. It is not intended to replace professional advice, including medical, psychological, or educational advice. Always consult with appropriate professionals for specific concerns.

10.3 Service Availability

We strive to maintain reliable service availability but do not guarantee uninterrupted or error-free operation. The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind.

10.4 Third-Party Content

We are not responsible for any third-party content, services, or websites linked from our Service.

10.5 AI Chatbot Assistant

Our Service includes an AI-powered chatbot assistant designed to provide educational support. Chatbot responses are generated by artificial intelligence and are intended for informational and educational purposes only. Responses may be imperfect, incomplete, or inaccurate, and we do not guarantee the accuracy or completeness of chatbot-generated content. The chatbot is not a substitute for professional educational, medical, or psychological advice. All chatbot responses are passed through age-appropriate safety filters before being shown to a student; messages or topics that fail these safety checks may be refused, partially redacted, or replaced with a safe response, and a record of the safety event may be retained for review and improvement of the filters. A virtual coin cost applies to chatbot usage; coins are refunded if the chatbot service encounters a failure.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELYSIAN MINDS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Elysian Minds and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you provide through the Service

13. Account Termination

13.1 Termination by You

You may delete your account at any time through your account settings. Upon deletion:

  • Your subscription will be cancelled
  • All associated student accounts will be deleted
  • All personal data will be removed in accordance with our data retention policy

13.2 Termination by Us

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or other conduct we determine to be harmful to the Service or other users.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of any material changes by posting the new Terms on the Service and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the Service shall be resolved through good faith negotiation, and if necessary, through binding arbitration.

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Elysian Minds regarding the Service.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

17. Affiliate Program

17.1 Program Overview

Elysian Minds offers an affiliate program that allows approved participants to earn commissions by referring new customers to our Service. By joining our affiliate program, you agree to the terms outlined in this section in addition to all other Terms of Service.

17.2 Eligibility

To participate in the affiliate program, you must:

  • Be at least 18 years of age
  • Agree to comply with all program terms and guidelines
  • Be approved by Elysian Minds to participate in the program

17.3 Commission Structure

Affiliates earn commissions based on the following terms:

  • Commission rates are set by Elysian Minds and may vary based on promotions or affiliate tier. The current rate applicable to your account is shown in your affiliate dashboard.
  • Referrals are tracked through unique affiliate links and referral cookies managed by our affiliate program partner
  • Commissions are paid according to the payment schedule specified in your affiliate dashboard
  • A minimum payout threshold, if any, will be displayed in your affiliate dashboard. Commissions are not disbursed below the threshold and may roll over to subsequent payment periods until the threshold is reached.
  • Commission rates, payout thresholds, and payment schedules may be changed by Elysian Minds with reasonable notice through the affiliate dashboard or by email

17.5 Prohibited Activities

Affiliates are strictly prohibited from:

  • Using affiliate links for self-referrals or referrals to accounts you control
  • Sending unsolicited emails, spam, or engaging in any form of unwanted marketing
  • Making false, misleading, or exaggerated claims about Elysian Minds or its services
  • Using Elysian Minds trademarks, logos, or brand assets without prior written consent
  • Offering cash-back, rebates, or other incentives to users who sign up through your link
  • Engaging in any fraudulent activity, including fake accounts or click manipulation

17.6 Program Termination

Elysian Minds reserves the right to terminate your affiliate participation at any time, with or without cause. Upon termination, all unpaid commissions may be forfeited if termination is due to violation of these terms. You may also voluntarily withdraw from the program at any time.

17.7 Affiliate Disclaimer

Participation in the affiliate program does not create an employment, partnership, or agency relationship with Elysian Minds. Affiliates are independent contractors and are solely responsible for their own taxes, reporting, and compliance with applicable laws. Commission rates and program terms are subject to change with reasonable notice.

18. Guest Mode Access

Elysian Minds offers a guest mode that lets you try a limited set of sample lessons without creating an account. By using guest mode, you agree to these Terms of Service.

  • Guest mode gives you access to a small, free subset of lessons. The rest of the catalog requires a free account.
  • Guest sessions are not saved. Your answers, progress, streaks, coins, and badges are not recorded to any account, and refreshing the page restarts the lesson.
  • You do not need to provide any personal information to use guest mode.
  • If a child uses guest mode, a parent or guardian is responsible for supervising that use, the same as for the rest of the Service.
  • You may not attempt to bypass guest limits, scrape content, or use guest mode to reach lessons that are not marked as free.
  • We may change, limit, or remove guest mode at any time, including which lessons are available for free.

Creating a free account unlocks the full experience, including saved progress and rewards, and is governed by the rest of these Terms.

19. Contact Information

For questions about these Terms of Service, please contact us at:

Elysian Minds Innovations Limited

Innovation 1, DIFC, Dubai, UAE

Email: support@elysianminds.org