Last Updated: October 12, 2026
Welcome to Elysian Minds Innovations Limited ("Elysian Minds," "Service," "Platform," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our educational platform designed for children aged 7-12 years.
By creating an account, accessing, or using our Service, you ("Parent," "Guardian," "Teacher," "you," or "your") agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service. Where these Terms refer to a parent or guardian, they also apply to a teacher account unless Section 3.3 says otherwise.
Only adults (18 years of age or older) may create parent accounts. By creating an account, you represent that you are at least 18 years old and have the legal authority to enter into this agreement.
Elysian Minds is an educational technology platform that provides interactive learning experiences for children aged 7-12 through:
As a parent or guardian, you are responsible for:
You can create and secure your account either with an email address and a password, or with a phone number and no password. The identifier you choose (email address or phone number) is used to sign in to and recover your account.
If you register or sign in with a phone number, you consent to receiving automated one-time login and verification codes at that number. These codes are delivered over WhatsApp (operated by Meta), with SMS as a fallback, through our messaging provider. Message and data rates may apply. Removing your phone number, or moving to an email-based account, stops these messages and means the number can no longer be used to sign in.
Student accounts are sub-accounts created and managed by parent accounts. Parents are fully responsible for:
A parent account can hold as many child accounts as its package has seats. A teacher account has no fixed limit on student accounts. Every child or student account needs a seat on your package to open lessons (see Section 4.1).
Children cannot sign out on their own. You control their sessions, session length and breaks from the child's Sign-in & devices page.
A teacher can create an account to use the Service with their students. If you create a teacher account:
You are responsible for safeguarding your account credentials. Notify us immediately at support@elysianminds.org if you suspect any unauthorized use of your account. If a child's device is lost or shared, end its session or sign the child out everywhere from your account.
We sell subscriptions as packages, billed monthly or yearly. Each package includes a set number of seats. The packages on sale, their prices and any trial are shown on our pricing page and again on Stripe's checkout page before you pay.
You choose which child holds each seat in Settings and can move a seat between children at any time. A child without a seat stays on your account and keeps their progress, but cannot open lessons until you give them a seat. Adding or deleting a child does not change what you pay. To pay more or less, change your package (Section 4.7). Before your first purchase, your children can open a small set of free lessons.
The first time you buy a family package, it starts with a trial: 3 days on a monthly plan and 7 days on a yearly plan. You enter your card at checkout. It is not charged during the trial. When the trial ends, your card is charged the price of your package for the first billing period, and the subscription then renews as described in Section 4.8. To avoid the charge, cancel in Settings before the trial ends. Stripe's checkout page shows the date and amount of your first payment before you confirm, and we remind you before that payment is taken. The trial covers every seat in the package. Changes you make during the trial apply straight away, and the first payment is for the package you hold when the trial ends. One-subject packages, subject add-ons and teacher packages have no trial, and a trial is not offered after any earlier purchase on the account. If you started a trial without a card before 7 October 2026, it runs to its original end date; to keep going after that, choose a package at checkout and the rest of your trial carries over.
You pay on Stripe's secure checkout page. Stripe is our payment processor. You can pay by card or with Link, Stripe's saved-payment service. Your bank may ask you to confirm a payment, for example with 3D Secure. By completing checkout, you authorise us, through Stripe, to charge your payment method at the start of each billing period until you cancel. You can update your card and see your invoices from the billing portal linked in Settings.
You can cancel at any time in Settings. Cancelling stops the next renewal: you keep access until the end of the period you have already paid for and you are not charged again. If you cancel during a trial, the subscription ends when the trial ends and you are not charged. You can undo a cancellation in Settings at any time before it takes effect. Cancelling also cancels any package change waiting for your renewal. The billing portal cannot cancel a subscription.
If you are not happy with a charge, ask us for a refund within 7 days of that charge by replying to any billing email or writing to the address in Section 19. We refund it in full to the payment method that was charged. Refunds are handled by our team, so please allow a few working days. When we refund the charge for a billing period, the subscription ends and access stops. After 7 days we do not refund charges, except where the law gives you a right to a refund.
We may change our prices. A new price never applies to a billing period you have already paid for. Before a new price applies to your subscription, we tell you by email, or by WhatsApp for a phone-based account: at least 30 days ahead for a yearly plan and at least 14 days ahead for a monthly plan. If you do not want to pay the new price, cancel in Settings before your next renewal and you will not be charged it.
We may offer discounts from time to time. You can enter a promotion code on Stripe's checkout page. If you arrive through a partner's referral link, the partner's discount is applied for you and no code field is shown. We may also send you a one-time discount code by email or WhatsApp. If you cancelled recently, we may offer you a welcome-back discount on your first payment when you choose a package again. The plans page shows it and checkout applies it with no code. A discount applies as described when you use it, and the normal price applies once it ends. We can change or end an offer at any time, but a discount already on your subscription runs for the length it was given for. Teacher packages do not take referral discounts. Referrals are tracked as described in Section 17 and our Privacy Policy.
You can change your package, your billing period or your subject add-ons in Settings. Before you confirm, we show what you will pay now and at your next renewal. A change that costs more, including a move from monthly to yearly, applies straight away, and you pay a prorated amount for the rest of the current period. A change that costs less, including a move from yearly to monthly, takes effect at your next renewal, and you can undo it in Settings until then. During a trial, every change applies straight away and nothing is charged until the trial ends. If your bank asks you to confirm the payment for a change, the change applies once you confirm; if you do not confirm within about a day, the change is dropped. If the payment is declined, nothing changes. You cannot move to a package with fewer seats than the number of children holding seats; free a seat first. Your account's billing currency stays the same (Section 4.9).
Your subscription renews automatically at the end of each billing period, monthly or yearly, and your payment method is charged the price of your package and plan at that time, until you cancel. Before each renewal we remind you by email, or by WhatsApp for a phone-based account, with your package, the amount, the renewal date and how to cancel. For a yearly plan the reminder comes about 30 days before the renewal, and for a monthly plan about 7 days before. These reminders are billing notices and are sent even if you have turned off other messages.
We sell in pounds, euros, US dollars and UAE dirhams. Prices in pounds, euros and dirhams are the total you pay, including any tax that applies. Prices in US dollars do not include sales tax; any tax that applies is worked out by Stripe from your billing address and shown before you pay. Your account is billed in the currency of your first purchase, and every later purchase and package change on the account uses that same currency. If you need a different currency, contact us before you buy.
If you subscribed before 7 October 2026 on a price per child, your plan carries on at its current price until you change it or we tell you about a price change under Section 4.5. To add or remove places for your children, move to a package in Settings; we show the price before you confirm. Sections 4.4, 4.7 and 4.8 apply to these plans too.
When using our Service, you agree NOT to:
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, are owned by Elysian Minds or its licensors and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial educational purposes or, for a teacher account, for teaching the students on that account, subject to these Terms.
You may not:
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Service, you consent to the collection and use of information as described in our Privacy Policy, and you confirm that you have the authority to provide consent on behalf of any children for whom you create student accounts.
We are committed to protecting children's privacy. Our Service is designed with the following protections:
Our Service integrates with third-party service providers, including:
These services have their own terms and privacy policies. Our Privacy Policy describes in more detail what data is shared with each provider and for what purpose. We recommend reviewing the policies of these providers to understand how they handle your data.
Elysian Minds provides educational content for children ages 7-12 covering core academic subjects (maths, English, and science) aligned to the UK National Curriculum or to United States state standards, depending on the curriculum selected for each child, alongside personal-growth topics such as emotional intelligence, critical thinking, and financial literacy.
While our academic content is aligned to these curriculums, Elysian Minds is not provided by, endorsed by, or affiliated with any school, examination board, educational institution, or government body. It is a supplementary learning tool intended to complement, not replace, formal education.
Our Service provides educational content for informational and entertainment purposes. It is not intended to replace professional advice, including medical, psychological, or educational advice. Always consult with appropriate professionals for specific concerns.
We strive to maintain reliable service availability but do not guarantee uninterrupted or error-free operation. The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind.
We are not responsible for any third-party content, services, or websites linked from our Service.
Our Service includes an AI-powered chatbot assistant designed to provide educational support. Chatbot responses are generated by artificial intelligence and are intended for informational and educational purposes only. Responses may be imperfect, incomplete, or inaccurate, and we do not guarantee the accuracy or completeness of chatbot-generated content. The chatbot is not a substitute for professional educational, medical, or psychological advice. All chatbot responses are passed through age-appropriate safety filters before being shown to a student; messages or topics that fail these safety checks may be refused, partially redacted, or replaced with a safe response, and a record of the safety event may be retained for review and improvement of the filters. Each chatbot message spends one Bolt, an in-app item. Students receive a set number of free Bolts each day and can buy more with in-app coins. The Bolt is returned if the chatbot service fails or the response is withheld by the safety filters.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELYSIAN MINDS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Elysian Minds and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:
You may delete your account at any time through your account settings. Upon deletion:
We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or other conduct we determine to be harmful to the Service or other users.
We may change these Terms. When a change affects your price, renewal, cancellation or refunds, or reduces what your subscription includes, we tell you by email, or by WhatsApp for a phone-based account, at least 30 days before it applies to your existing subscription. If you do not agree, you can cancel in Settings before then and you will not be charged under the new Terms. Other changes take effect when we post them here and update the "Last Updated" date.
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the Service shall be resolved through good faith negotiation, and if necessary, through binding arbitration.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Elysian Minds regarding the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
Elysian Minds offers an affiliate program that allows approved participants to earn commissions by referring new customers to our Service. By joining our affiliate program, you agree to the terms outlined in this section in addition to all other Terms of Service.
To participate in the affiliate program, you must:
Affiliates earn commissions based on the following terms:
When promoting Elysian Minds:
Affiliates are strictly prohibited from:
Elysian Minds reserves the right to terminate your affiliate participation at any time, with or without cause. Upon termination, all unpaid commissions may be forfeited if termination is due to violation of these terms. You may also voluntarily withdraw from the program at any time.
Participation in the affiliate program does not create an employment, partnership, or agency relationship with Elysian Minds. Affiliates are independent contractors and are solely responsible for their own taxes, reporting, and compliance with applicable laws. Commission rates and program terms are subject to change with reasonable notice.
Elysian Minds offers a guest mode that lets you try a limited set of sample lessons without creating an account. By using guest mode, you agree to these Terms of Service.
Creating an account saves progress and rewards on the free lessons, and a subscription opens the full catalog. Both are governed by the rest of these Terms.
For questions about these Terms of Service, please contact us at:
